Frequently Asked Questions
Everything you need to know about your Dansko experience.
How do I determine my correct size in Dansko shoes?
Dansko shoes follow European (EU) whole sizes. To find your best fit, we recommend consulting our size chart which converts US sizes to EU. For our iconic clogs, your heel should move up and down freely as you walk.
What is your return policy?
We offer a 30-day return policy for all unworn merchandise in its original packaging. Items must be in resalable condition to qualify for a full refund to your original payment method.
How long does shipping take?
Standard shipping typically takes 3 to 7 business days within the continental United States. We also offer expedited shipping options at checkout for those who need their footwear sooner.
Are Dansko shoes good for people who stand all day?
Yes, Dansko is a leader in comfort footwear. Many of our styles carry the APMA Seal of Acceptance, featuring contoured footbeds and superior arch support designed specifically for professionals on their feet.
How should I clean and maintain my leather clogs?
Maintenance depends on the leather finish. For Box leather, wipe with a damp soapy cloth; for Oiled leather, use a damp cloth followed by a leather restorer. Always air dry away from direct heat.
Do you offer international shipping?
Currently, we ship directly to addresses within the United States. For international orders, we recommend checking with our authorized global retail partners.