Returns & Exchanges
We want you to be completely satisfied with your Dansko purchase, which is why we offer a 30-day return policy on all unworn footwear in its original packaging. Our goal is to ensure you find the perfect fit and comfort for your daily adventures.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to locate your purchase and select the items you wish to send back.
Print Prepaid Label
After submitting your request, download and print the prepaid UPS shipping label provided via email for a flat-rate return shipping fee.
Pack Your Shoes
Place the unworn footwear in the original Dansko shoe box and secure it inside a sturdy shipping carton to prevent damage during transit.
Drop Off and Track
Hand your package to any authorized UPS driver or drop it off at a UPS Access Point, then use your tracking number to monitor your refund status.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing